Privacy Policy
Last updated: December 22, 2025
1. Introduction
ChunkOps Inc. ("ChunkOps", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at chunkops.ai and console.chunkops.ai.
2. Information We Collect
Account Information
When you create an account, we collect your email address and password (encrypted).
Document Data
When you upload documents, we process and store them to provide our conflict detection and deduplication services. Your documents are isolated to your account and not shared with other users.
Usage Data
We collect anonymous usage data to improve our service, including feature usage and error logs.
3. How We Use Your Information
- To provide and maintain our service
- To detect conflicts and duplicates in your documents
- To notify you about changes to our service
- To provide customer support
- To improve our service
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest. Access to your data is restricted to authorized personnel only.
5. Data Retention
We retain your data for as long as your account is active. You can delete all your data at any time through the console settings. Upon account deletion, your data will be permanently removed within 30 days.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Withdraw consent at any time
7. Third-Party Services
We use third-party AI providers (Google Gemini) to power our conflict detection. Document content may be processed by these providers subject to their privacy policies. We do not sell your data to third parties.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at: hello@chunkops.ai